Refund and Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, may take some time before your refund is officially posted
Next, contact your bank. There is often some processing time before a refund is posted
If you’ve done all of the above and you still have not received your refund yet, please contact us at Sales.amtechindustries@gmail.com
Exchanges
If you need to exchange it for the same product, send us an email at Sales.amtechindustries@gmail.com and send your item to 15 Starling Street Mackenzie Park, Benoni, 1501
Shipping retums
To return your product you should courier your product to 15 Starling Street Mackenzie Park. Benoni 1501
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your retumed item.
Need help?
Contact us at Sales.amtechindustries@gmail.com questions related to refunds and returns.